Home Depot Data Breach Information
At UMB, the security of your accounts and your personal information is our top priority. We have been actively assessing the facts as they become known about The Home Depot payment data systems breach and are taking the appropriate measures to protect our customers’ accounts. At this time, cardholders do not need to call UMB to learn whether they are impacted. If we discover that your card was involved in this breach (or any other similar breach), we will take immediate action to protect your account and reissue your card.
Is there anything I need to do?
You may continue to use your UMB Bank card with confidence. UMB is investigating The Home Depot breach to determine its effects to our customers. If we have any concerns about your card or determine that your account is at risk, we will take immediate action to protect your account and send you a new card. Your debit and credit card comes with zero fraud liability*, so you are not responsible for unauthorized transactions made to your debit or credit card account. Notify UMB Bank immediately if you see any unauthorized activity by calling 1.800.821.5184.Is UMB going to reissue my card?
UMB is constantly monitoring our customers’ debit and credit card account activity, and if we determine that your account is at risk, we will take immediate action and reissue your card(s).What can I do to protect my account?
Although UMB is actively monitoring all cardholder accounts 24 hours a day 7 days a week for fraudulent debit and credit card activity, the most important thing you can do to protect yourself is to monitor your account closely. View your account online, check your statement regularly and alert UMB immediately if you see any suspicious activity on your account. Also, beware of fraudulent emails or phone calls requesting personal and financial information.
For more information on how to protect your personal financial information, visit our Security & Privacy Information page
Please know that you can count on UMB to help keep your card transactions safe and secure. Thank you for trusting us to service your financial needs.
*UMB Bank provides zero fraud liability for unauthorized card transactions. Cardholders must notify UMB Bank promptly of any unauthorized use. Certain conditions and limitations may apply.