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Online Banking

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Customer Service

Phone Banking

Your account information is just a touch away with phone banking (UMB Direct), our 24-hour telephone account access system. You can access your account balances, loan information, get check cleared information or transfer funds between accounts. You can even order checks and locate the nearest UMB banking center or ATM with any touchtone phone.

In the Kansas City metro area, call 816.860.4UMB (4862). In other areas, call 800.860.4UMB (4862). If you have questions or problems using the system, you can press “0” and be transferred to a customer service representative.

For more information, please contact us or stop by any UMB banking center to speak with a personal banking representative.