Business Online Banking Help

Answers for your Business Online Banking and Premier Business Online Banking digital banking questions

Watch videos, read our user guide, or contact us for help

Business Online Banking Help

Answers for your Business Online Banking and Premier Business Online Banking digital banking questions

Watch videos, read our user guide, or contact us for help

Help Topics

Security

Find tips for managing account security, tutorials on enabling fingerprint or facial recognition login, and more.

Alerts

Learn how to customize your account alerts so you can effectively monitor your activity.

Services and Settings

Information on ordering checks, accessing account statements, text banking, account preferences and other day-to-day services and personalization.

Rights Management

Business Online Banking lets you set up multiple users with different responsibilities. Learn how authorized users can set up features, accounts and rights each user needs to do their job. Premier Business Online Banking Feature

Advanced Payments

Various types of payment methods are offered through Business Online Banking, find tips on managing payment recipients and creating payment templates. Premier Business Online Banking Feature

ACH Payments

Learn how to create an ACH payment, approve or cancel payments, make tax payments and multi-account transfers. Premier Business Online Banking Feature

Wire Payments

Learn how to create a wire payment, edit wire recipients and monitor wire activity. Premier Business Online Banking Feature

Reporting

Learn how to keep up with all the incoming and outgoing transactions within your accounts using the Reports feature. Premier Business Online Banking Feature

Additional Help


Online Banking User Guide

Click to access the full guide to Online Banking. Download, print or access online at any time.

Premiere Business Online User Guide

Click to access the full guide to Premier Business Online Banking. Download, print or access online at any time.

Live Chat

Mon-Fri: 8AM - 6:30 PM CT
Sat - Sun 8 AM - 5 PM CT

Secure Message

Secure message us with any questions any time and we will respond within 1-2 business days.

Leave Feedback

Let us know how you like the UMB digital banking tool.

Phone and Mail


Need assistance? Call 800.342.9129

UMB Bank
1010 Grand Blvd
Kansas City, MO 64106

UMB Card Services
POBox 219736
Kansas City, MO 64121

System and browser requirements

Online banking is built to support a wide range of computers and mobile devices. Minimum requirements to use online banking include:

  • For desktop computers, Microsoft Windows 10 or Mac OS X 10.10 with a supported PC or Mac®.
  • Supported browsers for desktop computers include the current and previous two versions of Google Chrome, Mozilla Firefox, Microsoft Edge and Safari.
  • The mobile app requires Android 5.x and later or iOS 10.x and later.
  • Fingerprint login is only supported on eligible Android devices. Touch Authentication is only available on eligible Apple iOS devices.
  • Remote deposit requires a mobile device with a rear-facing camera with a 5 megapixel or higher resolution.

Online banking terms and agreements

Download and review the latest terms and agreements for online banking.