COBRA Administration

COBRA – Continuation of Health Coverage

UMB’s COBRA solution provides an efficient cloud-based solution for employers of all sizes and complexity, delivering flexibility in scale, configurable reporting, and a highly intuitive user experience.


A better experience for your business.

Our cloud-based COBRA solution—powered by Peak One Administration—fully embraces flexibility and efficiency, helping you to optimize productivity, reduce costs, improve operational performance and transform your participant experience.


Deliver an enhanced participant experience.

Your participants have quick and easy access to everything they need to know about their COBRA account, all from within your online portal. From how much they owe to when their next payment is due to whether their last payment was received, participants are able to view key information about their account with a single click, resulting in fewer calls and support needs.

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UMB's COBRA solutions make annual open enrollment (OE) easy

Our COBRA solution manages all OE functions for you.

UMB's Cobra solution can easily manage OE functions like tracking the plan year and tracking when new rates are due.  New plans and rates are easily updated. 

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    Update member records and produce notifications

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    Process enrollment changes

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    Send new billing documents

Tracking Cobra Eligibility

UMB’s COBRA solution tracks eligibility by managing the participant’s lifecycle from initial notice through termination of coverage. The eligibility criteria is based on election and payment, which triggers a carrier notification as well as consumer notices.

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    Eligibility reports generated on demand or scheduled

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    Ability to create custom reports

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    Monthly reconciliation reports with full access to amounts billed, received, and remitted, a summary of all transactions

Key Cobra features


Built-in self-service capabilities.

A user-friendly wizard guides you through the creation of qualifying events and access to real-time data gives you full transparency into your COBRA program.


End-to-end automation.

From communications through payment processing, every step in the participant lifecycle is automated. Once a participant is entered in the system, you can remain hands-off for the duration of their lifecycle.


Flexible reporting.

Custom reporting capabilities ensure you have ongoing access to the metrics that matter most while Microsoft Excel export capabilities allow you to easily visualize, manipulate and evaluate program data.

    COBRA is a federal law that gives employees who experience a job loss or other qualifying event the option to continue their current health insurance coverage for a limited amount of time. Employers outside the federal government with more than 20 employees are required to offer COBRA coverage to those who qualify.

    More Benefit Spending Account Options

    Benefit spending accounts are NOT deposits or obligations of UMB Bank, N.A. and are NOT insured by the FDIC.