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We define integrity through actions and decisions. 

UMB is not strictly policy-driven and financially motivated. We consider additional factors that simply don't fit a financial formula. We are dedicated to every city we call home. It's thanks to our communities that we've been in business for more than a century and we strive to be a strong partner in return. As part of this commitment, UMB offers associates 16 hours of paid time off specifically for volunteerism each year.

We believe that trust is earned. In a field crowded with large, slow-moving competitors, we are nimble and able to work with customers as individuals. Our vision is to deliver an unparalleled customer experience to every customer, every time they interact with UMB. With this approach, we have the flexibility to make good decisions one customer at a time. Coming from a place where integrity is the rule, you can be proud to represent UMB.

Our shared mission is to know our customers and anticipate their needs; to advocate and advise; innovate and surprise.

 

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"Integrity is doing what is right, even if it is the harder road."

— Kristen Miller, Audit Director

"Integrity is doing what is right, even if it is the harder road."

— Kristen Miller, Audit Director

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We know that growth comes from new ideas and different ways of thinking. 

We hire people who will challenge the status quo and our perspectives. When each of us has a voice, our company becomes stronger. Each associate's individual background adds value to UMB by energizing the workplace and igniting innovation. We continuously explore opportunities to give people the platform to share what makes them unique and participate in causes they care about.

 

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Leadership
Leadership

“I want associates to feel like they are part of what we are doing, and to know they can ask questions to better understand. Our approach is to be inclusive and candid to bring teams together.”

— Karen Bohn, EVP Consumer and Mortgage Client Delivery Director

“I want associates to feel like they are part of what we are doing, and to know they can ask questions to better understand. Our approach is to be inclusive and candid to bring teams together.”

— Karen Bohn, EVP Consumer and Mortgage Client Delivery Director

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