Employee engagement is critical for a successful businessDate posted: 12/29/14 11:30:00 AM
Business owners around the globe openly admit the importance of employing workers that are engaged in the office. Yet, a large majority of the worldwide workforce don't consider themselves devoted, engaged or making strong contributions to their work, according to a recent study from Gallup.
The survey, titled the "State of the Global Workplace," features results from about a quarter-million employees across 142 countries. It found that only 1 in 8 employees feel they are committed and making strong contributions to their companies.
But what's making all of these workers so utterly disconnected with their employers? According to David Niu, CEO of the employment engagement firm TinyPulse, three main factors in employee resentment stand above the rest: unsupportive managers, a limited amount of opportunity for professional growth and the lack of proper tools needed for success.
"The a-ha moment for us was that pay wasn't No. 1, wasn't No. 2 and wasn't No. 3," Niu told Investor's Business Daily. "Organizations need to holistically assess on an ongoing basis how they are motivating their team."
The poll from Gallup stated 63 percent of worldwide workers are not engaged, which shows they are less likely to be invested in their companies' goals or outcomes. Additionally, 24 percent of respondents admitted they were actively disengaged, meaning they are unhappy and unproductive at work and could be inclined to harbor negativity among their coworkers.
That's why it's no surprise TinyPulse's 2015 Best Industry Rank shows the happiest employees credit their coworkers with having a positive impact on workplace satisfaction.
Niu stated positive employees help keep other good workers coming back. However, the opposite is also true.
"If you're not able to keep your best people or you hire subpar folks, you'll see a continual drain as folks bolt for the exits," Niu said.
How to engage employees
Inc. Magazine recommended a few tips to businesses that have trouble keeping sound employees, stating that providing feedback, keeping workers in the loop regarding business decisions and letting employees learn various jobs can help engagement.
When a company offers employees the options to learn multiple jobs throughout the organization, it keeps them challenged and wanting to come back for more. Inc. said that practice can go a long way in helping workers invest themselves in a company, and for those that do well, it could be a springboard to a promotion or more authority.
When it comes to providing feedback, managers and business owners should try to set aside a certain time each week to cue individuals in on their work performance. When a worker is displaying substandard work, it's crucial someone in the organization lets him or her know how he or she can improve. Inc. stated standing behind an employee and letting him or her know managers support him or her can go a long way in improving worker engagement.
Engagement by country
Workers in the United States and Canada were most likely to be productive and engaged in a workplace, according to the survey from Gallup. Twenty-nine percent of U.S. and Canadian employees considered themselves engaged, with 54 percent stating they are not engaged and 18 percent admitting they are actively disengaged.
On the opposite end of the spectrum, only six percent of workers in East Asia claimed to be engaged at work. Meanwhile, the Middle East and North Africa had the highest total of actively disengaged workers at 35 percent.
Gallup said business leaders are in dire need of improving employee engagement, as it's crucial for businesses to attain sustainable growth. Not only that, but a higher level of employee engagement could also trigger a more affluent future for the global economy.
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