Contact Us.

What can we help you with?

Contact Us.

What can we help you with?

CONTACT US FOR CHECKING, SAVINGS AND CDs QUESTIONS

UMB’s routing number is 101000695. Your account number can be located in a couple of places. If you have checks associated with the account, the longer number on the bottom of a check is your account number. 

You have a few options for updating your account information:
 

1. Call the UMB Service Center at 800.860.4UMB (4862)

 

2. Log in to your online banking account and update your profile

 

3. Visit a branch for help from a personal banker

To order checks, you can:

1. Order through online banking. Log in to your account to access the order dashboard.

2. Order online through Deluxe Financial Services, Inc 

3. Order at a branch or connect with us at 800.860.4UMB (4862) to get started (best for first-time check orders or information changes)

CONTACT US ONLINE

 

Send a Message

Contact us with any questions any time and we will respond within 24 hrs during business hours.

 
 

Live Chat

Mon-Fri: 8 AM - 6:30 PM CT

Sat:  8 AM - 5 PM CT

 
 

Find a Location

Find your local UMB branch and talk to an associate.

 
 

Phone

To reach a UMB representative, call 800.860.4UMB (4862) for immediate assistance.
For assistance with your credit card account, please call 800.821.5184.
From within the Kansas City area, call 816.860.4UMB (4862).

Business Banking Contacts
UMB Corporate Contacts