Please reach out to the Service Center at 800.821.5184 (available 24/7) for immediate assistance, or contact your local branch during business hours. Once you notify us of a lost or stolen card, we will work to make sure the card gets shut down to help prevent fraudulent activity from occurring.
UMB’s routing number is 101000695. Your account number can be located in a couple of places. If you have checks associated with the account, the longer number on the bottom of a check is your account number.
If you have questions about the new mobile banking app or online banking, please call 1.888.918.0116.