How to bank with UMB

Mobile and Online Banking

Mobile and online banking is quick and easy with UMB. Access your accounts online or through our app so you can bank from your couch or even the dentist office.

Text banking

Once you register your device and verify your phone number, you can access key account information with simple text commands. This feature lets you quickly and easily check your account balance, transfer funds, and more without requiring an account sign in. Any text-enabled mobile device can be used for UMB text banking. Text any of the established text codes to: 226563

Click here to view a list of the available text commands.

View the Text Banking Terms and Conditions 

Phone banking

Your bank account information is just a touch away with phone banking, our 24-hour account access system. You can check your account balances or loan information, and transfer funds between accounts or order checks. In the Kansas City metro area, call 800.860.4862. In other areas, call 800.860.4862 . If you have questions, you can press “0” and be transferred to our customer service line. In the event of long hold times, please use our call back feature and we will save your place in line and call you back.

ATM Deposits*

UMB’s full-service ATMs are available 24/7 for you to make check or cash deposits without the need for a deposit slip or envelope. You can choose to print an itemized receipt that includes subtotals of all cash deposited and a front image of all checks deposited. Use our ATM Locator to find full-service UMB ATMs closest to you.

*Not all ATMs accept deposits. See ATM locator for details.

Convenient access, however you prefer to bank
Responsive support to help you navigate banking
Branch and ATM locations across our eight-state footprint
Member of the Allpoint ATM Network, with more than 55,000 ATMs worldwide*

*No ATM surcharge will be applied at the ATM. Other ATM usage fees may apply. See our UMB Consumer Banking Schedule of Service Fees and Charges for details.

UMB digital wallet

Digital wallet

UMB's accounts work seamlessly with the latest digital wallet technology, including Apple Pay, Samsung Pay, Garmin Pay and Fitbit Pay.

Carry your credit card, debit card, gift cards and membership cards all within your device and pay with just a tap.

View the Digital Wallet Terms and Conditions

Paperless account statements

Reduce clutter, cut down on paper waste and manage your checking and savings accounts on your time with paperless account statements and online banking. Select paperless statements from your online account dashboard or call 800.699.8702 for assistance. Then, we’ll send an email notifying you when your statement is available online to view, print or save.