Answers for your UMB Direct questions

Product Updates

UMB takes your security seriously, and we’re here to help

Security is an important part of UMB's commitment to our customers and a foundational aspect of delivering safe, secure, and quality products and service. There are best practices your business should take to ensure the safety and security of your accounts and banking credentials. With the right steps, you can proactively minimize your security risk. Please review these best practices to protect your business.


UMBfx Upgrade

UMBfx has been upgraded and is now compatible with Edge, Chrome, and Firefox. As part of the upgrade, all functionality has been maintained and an improved user interface has been introduced.

UMB Direct Release Notes

UMB Direct Release Notes is a resource document that summarizes key updates, including:

  • New Reports Menu
  • Alerts, Approvals and Messages remain visible in header when you scroll
  • New Mobile browser access
  • ACH Quick Entry
  • View Custom Report without Saving
  • Current Balance displayed on Account Transfer page
  • And more!

Contact Us

UMB Direct Support

For immediate support, call us at:

855.224.6864

Email Support

Reach our support team here.