Corporate Citizenship and ESG

Delivering on our promises


We care about our customers, our associates and our communities. Because we care, we do our best every day to deliver on our promises and meet the ever-evolving needs of the world around us. We continually adapt to find the right balance of sustainable business practices, meeting obligations and using our resources to do good. In a complex world, finding that balance is not always easy, but for more than 100 years we’ve run our business on the founding principle of doing what’s right.

We care, and we work hard to do what’s right for you, for us, for all.

2020 Corporate Citizenship Report

We've never been a company that stands on the sidelines, which is why we've created this report to detail how UMB is committed to being a good corporate citizen.

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2020 Environmental Social Governance Report

Learn how we operate in accordance with Sustainability Accounting Standards Board standards and our efforts to support the United Nations Sustainable Development Goals.

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Accountability is part of every decision we make, and we infuse our values of integrity, trust, strength, commitment and diversity into our core operating strategies.

Board of directors and oversight

We believe diversity among our directors enriches company decision-making and fosters robust, critical-thinking. Our directors come from a variety of industries and backgrounds - but each of them has integrity, curiosity and a commitment to hard work.

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Inclusion, diversity and culture

There's no magic way to ensure an inclusive environment; it's something we work towards, learn from and redefine every day. We take steps to maintain an open dialogue and take time to truly get to know the people we work with on a deeper level.

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An employer with heart

Building a welcoming and enriching company culture is serious business at UMB. Our team is resilient and entrepreneurial, embracing the same spirit that gives America its enduring strength.

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We are fully committed to bettering the lives of our people and our communities

Achieving Sustainability, one step at a time

Our shared values

  • Customers first
  • Integrity and trust
  • Performance and strength
  • Associate spirit
  • Diversity and inclusion
  • Community commitment

Connecting with our communities

From small towns in the heartland to dynamic city centers, our associates find ways to volunteer and connect with the neighborhoods in which we live, work and serve.

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A century of service

Since the 1913 founding of the original bank in Kansas City, Missouri, UMB has grown into a dynamic financial services company that serves our customers with integrity.

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