Contact Us.

What can we help you with?

Contact Us.

What can we help you with?


For a verbal, unofficial payoff amount for your loan or line of credit, call 800.860.4UMB (4862).  To generate an official payoff amount, please visit your local UMB branch

To make a payment on your UMB, you have several options, so select the one that is most convenient for you. 

1. If you also have a UMB checking or savings account, you can make a payment to your loan through online banking.

2. Write a check and mail it with the statement coupon you received. 

3. Call 800.860.4UMB (4862)to make a payment over the phone. Make sure you have your account number handy. 

4. If you have a checking or savings account with another financial institution, you can pay your UMB loan payment through its online bill pay, if the feature is available. 


Your loan account number can be found on your account statement and in online banking. You can also visit a branch to get your account number from a personal banker or loan officer. 



Send a Message

Contact us with any questions any time and we will respond within 24 hors during business hours.


Live Chat

Mon-Fri: 8 AM - 6:30 PM CT

Sat: 8AM - 5 PM CT


Find a Location

Find your local UMB branch and talk to an associate.



To reach a UMB representative, call 800.860.4UMB (4862) for immediate assistance.
For assistance with your credit card account, please call 800.821.5184.
From within the Kansas City area, call 816.860.4UMB (4862).

Business Banking Contacts
UMB Corporate Contacts