Online and Mobile Banking Contact Us
Online and Mobile Banking FAQs
You can reset your online banking credentials by clicking “Forgot user ID” or “Forgot password” on the login screen. The link will take you through some authentication questions and will send you a reset authentication code to your phone or email. If you prefer some extra assistance, you can also call us at 800.699.8702 or visit your local branch for in-person help.
- Click your credit card account tile
- Near the top of the credit card account page, you’ll see two tabs. Select the Details tab.
- Scroll down to find your rewards point total. Scroll further to find a link to access/redeem your credit card rewards
- Click the link under the Access/Redeem Rewards header
UMB Financial Corporation
1010 Grand Boulevard
Kansas City, MO 64106
UMB operates branches throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas. As the company’s reach continues to grow, it also serves business clients nationwide and institutional clients in several countries