UMB Direct Help

Answers for your UMB Direct questions

Access updates, read our user guides or contact us for help.

UMB Direct Help

Answers for your UMB Direct questions

Access updates, read our user guides or contact us for help.

 


Product Updates

Internet Explorer (IE) no longer supported for UMBfx

Microsoft has announced it will be retiring Internet Explorer (IE) on June 15th, 2022. This means that Microsoft will no longer support IE or release IE security updates, and IE may not be available for certain users after 6/15/22.

It is recommended that UMBfx users transition to a different browser if they currently use IE. Firefox is the preferred browser when accessing UMBfx.

If Firefox is not an option, users can also access UMBfx using Microsoft Edge with IE mode enabled. For more information for how to use Microsoft Edge in IE mode, please see this article from Microsoft.

For more information on the retirement of IE, please see this article> from Microsoft: 

Updates archive  ›

UMB Direct Release Notes

UMB Direct Release Notes is a resource document that summarizes key updates, including:

  • New Reports Menu
  • Alerts, Approvals and Messages remain visible in header when you scroll
  • New Mobile browser access
  • ACH Quick Entry
  • View Custom Report without Saving
  • Current Balance displayed on Account Transfer page
  • And more!
Download Release Notes

Contact Us

 

 

UMB Direct Support

For immediate support, call us at:

855.224.6864

 

Email Support

Reach our support team here.